Frequently Asked Questions

What is the MinoScreen™? It is a fully functional, 1:12 scale miniature television designed to play real video and audio.
Does it actually play sound? Yes! The MinoScreen™ includes a built-in internal speaker for a complete audiovisual experience.
What are the dimensions? It is approximately 3.4 inches (8.6cm) wide, making it the perfect size for desk setups or dollhouses.

How do I upload my own videos? Simply connect the MinoScreen™ to your computer using the provided USB cable. It will appear as a removable drive, allowing you to drag and drop your files.
What video formats are supported? The device supports AVI and AMV formats.
How long does the battery last? A full charge provides approximately 150 minutes (2.5 hours) of continuous playback.
How do I charge it? Use the included USB cable. For battery health, please ensure the device is switched OFF while charging. Charging typically takes about 30 minutes.

Where do you ship to? We offer Free Worldwide Shipping to the EU, USA, and Canada.
How long will it take to get my order? Most orders arrive within 7–12 business days. Due to high demand, please allow a few extra days for processing and delivery.
How can I track my order? Once shipped (usually within 1–2 days), you will receive an email with a tracking number to follow your package's journey.

What if my MinoScreen™ arrives broken? We offer a 30-day guarantee for items that arrive damaged or defective. Contact us through our Contact Page with a photo of the damage to start a return.
Can I return it if I made a mistake during the order? Unfortunately, we cannot accept returns for customer errors (such as incorrect addresses or color choices), as we process orders very quickly. Please double-check your details at checkout.

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